I had to use Richard a couple of times in quick succession, firstly to remove a bunch of viruses on my laptop, then to replace the screen on the same machine.

Richard provided excellent service and was extremely knowledgeable about the problems I was experiencing, even from over the phone descriptions. He was available early in the morning to very late in the evening and always kept to the timings he estimated at the outset.

For my first job, it was reassuring to know that there was a price cap for the work so that even if something unexpected cropped up, the cost had an upper ceiling. In the event, the job proved to be more involved than expected, so the cap came into effect.

For my second job, the work was done within a few hours and everything worked fine.

I would recommend Richard to anyone who needs any of the services he offers – in fact, I already have!