If it wasn’t for ‘My Loca IT Guy’ I probably would have paid out far more with no results, this way my machine as good as new.
I was very impressed with the level of service/consultation received from My Local IT Guy. The problem was fixed in a short period of time, but I was impressed with the consultative approach I received about protecting/maintaining my laptop for the future.
I was given ideas of where to buy products that were compatible with my computer, but saved me money, and was also advised about some of the problematic software which existed on my system.
The cost of the whole service was excellent, and I would not hesitate in using the service again.
Googled laptop repairs and found Richard. Cannot give him enough praise. He kept me updated regularly with the ongoing repair…sourced genuine parts for much less than would be expected….quality of work was exceptional and the price for the overall work is so competitive.
I will be recommending him to my family and friends without hesitation
Absolutely brilliant customer service; efficient, speedy responses and great repair. I needed a screen repair for my VAIO laptop and it was done within a couple of days.
Couldn’t recommend enough.
My Local IT Guy fixed my Sony Vaio for me in under 24 hours, replacing my broken LCD screen and screen hinges.
They ordered the new screen and hinges right in front of me while I was there on the Monday and on the Tuesday the parts arrived and my laptop was fixed.
I still can’t believe these guys repaired what I was about the throw in a skip, for half the estimated cost that PC world quoted me, and in less than 24 hours too…
I came across My Local IT Guy through google and a quick look at this website helped me decide to take my poorly laptop there.
Richard was extremely helpful, and was around for me to drop it off on a bank holiday. The work was completed quickly, a tricky job done perfectly, and the final cost was about half the price of what I had been quoted elsewhere.
Whilst I hope I won’t need to use My Local IT Guy again, I won’t hesitate to if I needed something doing to my laptop. A very happy customer.
I had a very annoying virus on my laptop, IT guy not only got rid of it but cleared my security programmes and downloaded a better one onto my laptop to keep me better protected.
IT guy explained everything he was doing which gave me confidence in his ability to address the problem.
He was also very friendly and this allowed me to ask questions about any other concerns that I had. I felt that he gave me very good advice and I am very happy with the service I received.
It’s was an absolute pleasure to find Richard from My Local IT Guy on Google and have him repair my two laptops.
I sought a number of alternative quotes, all of which were completely extortionate, before finding Richard and to find someone so down-to-earth and genuinely honest was incredibly refreshing.
One laptop had broken hinges; the other a cracked lid.
The alternative quotes came in at over £400.00 for both and My Local IT Guy did both for just over £100.00 including parts.
I can’t recommend My Local IT Guy highly enough and have no hesitation in recommending them to others.
Really liked the service and the friendliness of staff! NO complaints about what the service was, just good work and good care for what we have and want from the computers! will recommend for friends!
After being messed about by PC world, I undertook a long process of finding somewhere else to repair my broken screen on my laptop.
I found ‘My local IT guy’ on the internet and immediately felt I was in safe hands. After speaking to Richard, I knew he was honest and reliable and most importantly knew what he was talking about, unlike a few of the employees in PC World.
I did not have to wait 2 weeks to find out IF my laptop could be repaired, there were NO upfront costs , I paid once my laptop was repaired and My laptop was repaired within days. I didn’t have to wait weeks.
EVERYTHING that was promised was delivered. I would recommend Richard to anyone. I am a very satisfied customer, one of many I am sure and I have already recommended Richard to a few people. I will not hesitate to use Richard at all. Thanks once again.