Richard was recommended to me by a family friend. The service was awesome he kept me up to date with what was happening and fully explained the work that he did. If you need a laptop fixed go to my local it guy first.
I had to use Richard a couple of times in quick succession, firstly to remove a bunch of viruses on my laptop, then to replace the screen on the same machine.
Richard provided excellent service and was extremely knowledgeable about the problems I was experiencing, even from over the phone descriptions. He was available early in the morning to very late in the evening and always kept to the timings he estimated at the outset.
For my first job, it was reassuring to know that there was a price cap for the work so that even if something unexpected cropped up, the cost had an upper ceiling. In the event, the job proved to be more involved than expected, so the cap came into effect.
For my second job, the work was done within a few hours and everything worked fine.
I would recommend Richard to anyone who needs any of the services he offers – in fact, I already have!
I was recommended by my son who used this company last year in December and I am not disappointed with the overall service.
Richard was helpful, knew exactly what was wrong with my PC. He fixed the pc on time and kept us up-to date with the progress.
I will certainly recommend this company for the quality, cost and service.
I am so pleased that my friend recommended the services of ‘My Local IT Guy’ to me. I have to say that Richard went out of his way to resolve my PC problems and has gone the extra mile to get me back up and running.
I will definitely be recommending his services to friends and relations and wouldn’t hesitate to call him for advice either. Who could want for better service?
Well, my usual IT man was on holiday so I looked for another in the meantime. Guess what? I won’t be going back to that other chap now.
Richard will probably confess to being a supergeek.
That is exactly what I want in an IT person. somebody who eats and sleeps it. He knows everything! His office is so clean you could eat off the floor, which I think is a good sign. I am a happy customer!
Richard brought my elderly desk top back from the dead to its brand new condition, all within an hour, in the evening, and for a very reasonable price.
He was a pleasure to have in the house and avoided talking in geek speak.
He did a thorough service too and installed a free virus check. I’ll be recommending this company to my friends and neighbours.
Having searched the internet for a resolution to a nasty little virus we had somehow contracted (win32.downadupB) I came across My Local IT Guy.
Spoke to a guy named Richard, very knowledgeable, very sympathetic and surprisingly not a salesman! he gave great advice and for the most part free help, not being able/capable of removing the virus ourselves (and our antivirus didn’t pick it up) because of the intricate nature of our network we recruited his services.
Richard was always attentive and courteous throughout keeping us informed of the progress along the way, in no time at all he had contained the virus and began repairing and cleaning our network of PC’s
I swear our network is faster now! The costs were very reasonable and the service quick and professional, if you have got as far as reading this review you’re in the right place, reach for your wallet you won’t regret it!
Richard from my Local IT guy was very helpful. He took away and repaired my pc after a major virus attack, and this involved effectively starting from scratch with it.
The amount of work he put in was beyond “the call of duty”. Should you have need of a major repair by the say a very useful feature of the service is the capped charge system as it means that you know your maximum exposure from the start.
After sales service also top notch. Highly recommended!
I can highly recommend Richard from ‘My Local IT Guy.’
He was able to repair my computer screen by the following day and kindly diagnosed and fixed my son’s laptop within half an hour.
I was very impressed with Richard’s expertise and service and would definitely use him again. Thank you, Richard. The laptops are working as brand new. : )
Richard diagnosed that the hard disk needed replacing and the memory needed increasing.
He is clearly very good technically and displayed great attentiveness and integrity in providing the service which as completed quiet quickly.
All software reinstalled, new virus software recommended and installed, drivers sourced, laptop cleaned internally and good explanations given of both the options available and what had been done.