I had major problems with my laptop late on Tuesday night, and after trying to find the solution to my problem on Google, I contacted My Local IT Guy and they sorted my problems out for me remotely by logging on to my computer over the internet.

They swiftly got the problems sorted and did a very good job of it, and also tuned up my laptop too, so now it’s much faster!

They are easy to approach and were just brilliant. They worked through till 5am to sort my problems out, although I had trouble staying up that late but they didn’t, they waited up all that time to get it sorted for me.

I was very surprised when they worked through till 5am lol. Wish every company was as willing to help like this…

My Local IT Guy Customer - Iestyn Jones
Wales – Iestyn JonesWindows Platform Developer

I took two Toshiba Satellite M30 laptops the hinges of which were broken – on both. Additionally, the screen was inoperable on one of them.

The impression you get when you first speak to My Local IT. Guy, is a feeling that you are dealing with somebody who knows what he is talking about and this gives you confidence that your problem can be fixed.

It was then refreshing to find that not only did he know what he was talking about, he delivered on his word.

He also went the extra mile to do a really good job and ensure we were satisfied with his work. His approach was to keep us informed of progress made, which I found reassuring until it was finally time to collect the laptops. The hinges on both laptops were both repaired and remain sturdy, and the screen works again. I would recommend My Local IT. Guy as it is rare you come across a combination of technical skills with such customer focus at extremely fair prices.

Francis JonesEnfield

After lending my mother my Win XP laptop for 2 weeks while I was on holiday it was unusable, full of malware, spyware, virus’ etc and being mainly a Mac user I could not fix it.

“My Local IT Guy” was able to access my machine remotely and clean it up, no problems. I can now get back to testing websites in Internet Explorer malware and spyware-free! Thanks a lot guys!

Jake NobleLondon

My laptop is few years old and was taking about 20 mins to start up with Mcafee basic, had no space left on the hard drive, used to freeze up when I had multi-site opened.

When I spoke with My local IT Guy over the phone he sounded very professional and advised me of the solution.

The overall repair should have taken 2 hours but it took more than a day the guy at My Local IT Guy did not charge me a penny more and reinstalled all the drives and software again.

My laptop now works as new, takes less than 2 mins to load up even with full version of Mcafee and with load of storage space. When I got stuck once the guy helped me to sort that out remotely as well. I will highly recommend this company.

Vinay MalhotraSouth Croydon

I recently had to find somebody to repair the smashed screen on my laptop and having used freeindex before, thought I would give it another try after getting some stupid prices for screen repairs from PC world.

I was a bit surprised to find that when I called them, somebody actually answered the phone quickly, and was even more surprised when they offered to collect the broken laptop and arrange a replacement screen for it the same day, which was well worth the collection cost to Mitcham.

Well, it was collected on Monday night last week, and by Wednesday afternoon, they delivered the laptop back to me good as new, and it had been cleaned too.

I even got the man to sort out my virus software on my desktop while he was here, and he did that in 10 minutes without any extra charge, although I do make nice coffee.

The entire bill was less half what Toshiba wanted for a new screen on its own, and to have it collected and returned to me at home, made things a whole lot easier too. Many thanks.

Hannah StephensMitcham

I recently had my Laptop hinges repaired by Richard, the owner of My Local IT Guy.

The customer service I received was excellent, a breath of fresh air in today’s world! I was kept informed of the progress of the repair.

I would recommend this company for any PC/Laptop repairs

Terry WadeWesterham

Thanks to Richard my Toshiba laptop LCD was repaired and it looked new again. Your local IT Guy is there for you, so contact them.

Michael Sandow AliBromley

Richard kept me informed as to progress especially when he was let down by his supplier.

Peter StaveleyLondon

I can highly recommend Richard from ‘My Local IT Guy.’

He was able to repair my computer screen by the following day and kindly diagnosed and fixed my son’s laptop within half an hour.

I was very impressed with Richard’s expertise and service and would definitely use him again. Thank you Richard the laptops are working as brand new. : )

Suzanne Mendonca - DanceMode UK
Suzanne MendoncaCoulsdon

Richard was recommended to me by a family friend. The service was awesome he kept me up to date with what was happening and fully explained the work that he did. If you need a laptop fixed go to my local it guy first.

Jason ChaneyBrentwood